Shipping policy

Shipping Methods

Customers can avail themselves of nationwide and worldwide shipping options while ordering online. We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and make payments for them separately.

  • Currently, we are using 3PL services for the home and collection point delivery.
  • Delivery charges are according to the service providers and updated at the checkout page 

Delivery Time line 

  • Inside Dhaka 3 to 5 days 
  • Outside Dhaka 5 to 10 days 

 

How do I check the status of my order?

You can easily track your order using the Order History option after logging in to our website or call our Service Center hotline.

 My items haven’t arrived yet. What can I do?

At first, try to track orders using your order ID from the Order History page by logging in to our website or reach our Facebook inbox

 What if I am not there to receive the order?

Someone on your behalf can receive the order. In this case, we would require verification (phone, SMS, order ID, etc.) & fill up the acknowledgment form to receive the order.

 What can I do in case of delayed delivery?

Sometimes due to unavoidable circumstances, the delivery may get delayed and it might exceed the mentioned delivery timeline above. If you have any queries regarding delivery, please call our Service Center hotline.

Email:  pinkpurpleshopbd@gmail.com

Phone: 01927595579